Returns & Exchanges

We want you to love your comfort experience with Cushion Lab, which is why we offer a 30-day trial period on all our ergonomic products. If you are not completely satisfied with your purchase, you can return or exchange it for a full refund within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to start the process.

• 2.
  Prepare the Package

  Carefully repack your items in their original packaging or a secure box to ensure they are protected during transit.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your package.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.